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Shipping & Returns

SHIPPING:

All of our items are shipped by Canada Post standard ground shipping. Items are usually received no longer than 10 days after they have been mailed out. Typically in Canada and the USA, your hat will arrive within 3-7 business days, depending on the area. 

We do ship worldwide! Rates will vary depending on the destination but are usually around $10.00 per item. Shipping costs are approximate and are as follows:

  • Canada & USA - $5.00 per item
  • International - $10.00 per item

Each item is vacuum sealed to protect the product during shipping. Just snip the corner of the sealed package and your items will fluff right up to their original state. 

FREE SHIPPING OFFER!!!!!! Any order of $115.00 or more will receive Free Shipping!

If you are in a hurry to receive your order and require upgraded shipping or have additional questions, please email us at gabsandeddy@buycrochet.com 

 

RETURNS & REFUNDS:

Our return policy is we are always happy to do whatever we can to ensure the customer is fully pleased with their product. If we are notified of an issue with a hat (too large, too small, etc) we will immediately offer an exchange. Simply return the product to us and we will ship out a new hat within 3 days. If the customer would rather their money back, simply return the product and we will refund your account.

Unless the concern is the the fault of Gabs & Eddy, the customer will be responsible for all shipping charges.

 

CANCELLATION OF ORDERS:

Any order that is cancelled before the items have been shipped will be fully refunded. If the order has already been shipped, please be aware that the customer will be responsible for the shipping costs and will have to follow our return policy.

Have questions that have not been answered here? Just e-mail us at gabsandeddy@buycrochet.com